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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Wagner

March 26, 2025

5  out of  5
rating by Jennifer Wagner
"Great office! We have been with them since we moved to Denver 20 years ago and have unfortunately had a few reasons lately to make claims. Sheila has been so great to work with - always pleasant and so helpful!"
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Melissa Streno

March 7, 2025

5  out of  5
rating by Melissa Streno
"Have really enjoyed working with Sheila and the team here- super helpful and considerate!"
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Jessica Stone

March 4, 2025

5  out of  5
rating by Jessica Stone
"Amber and Barb have been extremely helpful! I just navigated a cross-country move and they made the insurance side of things a breeze."
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Danielle Vitale

March 4, 2025

5  out of  5
rating by Danielle Vitale
"Kristin Metz has been exceptionally helpful to us recently. We had an urgent, immediate insurance need and she was incredibly responsive and helpful in getting it resolved for us. I would highly recommend Barb Frank and her team."
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Tiva Amariel

February 26, 2025

5  out of  5
rating by Tiva Amariel
"AMAZING! I work with Kristin. She went above and beyond to help me with my insurance needs. Not only did she save me a significant amount of money, but she also took the time to thoroughly explain every detail of the policies, making sure I fully understood my coverage options. Her patience, expertise, and dedication truly made a complicated process much easier to navigate. I’m so grateful for her outstanding service and highly recommend her to anyone looking for a knowledgeable and reliable agent. Thank you for everything, Kristin!"
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Osric Lord-Williams

February 24, 2025

5  out of  5
rating by Osric Lord-Williams
"We've been working with Barb Frank's office for over 10 years, and Sheila has consistently been outstanding to work with. Over the years, they've guided us seamlessly from a simple renter’s policy to a condo policy, and through more complex needs like Storage-Unit, Marine, and other Personal Articles policies. Now, as we transition to a homeowner’s policy, I have complete confidence in their expertise and wouldn’t hesitate to rely on Barb Frank’s office for any future insurance needs."
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Tim Mallot

February 24, 2025

5  out of  5
rating by Tim Mallot
"Fantastic and responsive service from an excellent and knowledgeable staff. Sheila Bailey and the rest of Barb's team are top notch, and I could not be happier with my insurance experience!"
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Hunter Stock

February 24, 2025

5  out of  5
rating by Hunter Stock
"Sheila was super helpful and quick with her responses. Took care of me right away with excellent customer service."
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Mark Alley

February 11, 2025

5  out of  5
rating by Mark Alley
"I've been working with Amber Schmidt, and she has been incredibly persistent and caring while helping us get the best possible rates for our coverage. Thank you, Amber!"
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Lauren Hartsfield

January 30, 2025

5  out of  5
rating by Lauren Hartsfield
"It was really great working with Amber! I moved to Colorado and was in need of insuring my car once I swapped the title to CO. Amber was kind, thorough, and actually was able to reduce what I had been paying! All in all a really lovely experience."
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Jaci Fiss

January 28, 2025

5  out of  5
rating by Jaci Fiss
"Kristin was very helpful and efficient in providing the information I needed."
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Preston Burpo

January 27, 2025

5  out of  5
rating by Preston Burpo
"I want to say thank you to Sheila Bailey at State Farm. I've worked with her for almost 10 years now and she has helped me navigate the insurance world so much with moves, rental properties & car insurance. The most recent has been working with me getting a new roof, because of the Colorado hail. From suggesting roofers, walking me through paper work and information needed and checking in on how the project went, she was so great. Truly, she has been such a pleasure to work with and has always been so pleasant-positive on the phone when we speak!!"
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Madeleine Leman

January 21, 2025

5  out of  5
rating by Madeleine Leman
"I work with Amber and she is the best!!! She answers every question I have thoughtfully and quickly. She always gets back to me promptly. She's kind and makes car/renter insurance less intimidating for people who are unsure of what they want/need. I would absolutely suggest working with Amber. This office has many people who are helpful as well."
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Miles Ambroggio

January 15, 2025

5  out of  5
rating by Miles Ambroggio
"Sheila is incredibly helpful and responds quickly with clear communication."
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Rebecca Meskis

January 9, 2025

5  out of  5
rating by Rebecca Meskis
"If you're looking for a new State Farm Agent, look no further than Barb Frank - she's AMAZING! I've been a client of Barb's for many years and she's had to step in as an ACTIVE agent on numerous occasions. And every time, she steps up and first and foremost, she cares. Secondly, Barb always has my best interest when it comes to proper coverage and pricing. I would recommend Barb in a heartbeat!"
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Gidon Felsen

January 7, 2025

5  out of  5
rating by Gidon Felsen
"Great experience with Amber Schmidt and Barb Frank getting our new home insured!"
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Roland Gelinas JR

December 14, 2024

5  out of  5
rating by Roland Gelinas JR
"Barb and her staff have always responded quickly. They go out of their way to inform my wife and I of the best options available to us regarding our insurance needs. I highly recommend them!"
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Chris Slootmaker

December 12, 2024

5  out of  5
rating by Chris Slootmaker
"Outstanding service as always, many thanks Sheila!"
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Phil C

November 29, 2024

5  out of  5
rating by Phil C
"Sheila was an incredibly responsive and helpful with my many questions. Highly recommend them for their customer service and easy to work with style!"
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David Rutherford

November 26, 2024

5  out of  5
rating by David Rutherford
"My family and I have used Barb Frank for the past 17 years for every vehicle, home and rental property we've owned. Sheila is amazing. Always there when I need information or help urgently and helps me figure out what I need and doesn't pressure me into getting something we don't. And talking with friends, the rates when we combine our insurance needs are quite favorable. Sheila is kind, thorough and quick. What more could you ask for?"
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Janelle Moore

November 23, 2024

5  out of  5
rating by Janelle Moore
"HIGHLY RECOMMEND I moved to Colorado recently and was looking for a new insurance agent. I’ve been working with Amber and couldn’t be more happy about choosing to work with this State Farm office. They are so caring and are incredibly responsive. Amber is a dream to work with."
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Mark Rothman

November 11, 2024

5  out of  5
rating by Mark Rothman
"The team at this office has been great to work with, especially Sheila and Amber. Always helpful, responsive and thoughtful!"
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Ronnie Storey

October 8, 2024

5  out of  5
rating by Ronnie Storey
"Finally! An insurance person who returns calls/emails same day! Knows her stuff, explains things clearly, has staff who are on top of everything. She spent over an hour in an initial meeting with us, reviewing our home and auto plans. Knew what to add, what to drop, how to have really great coverage, and our cost went DOWN $17 a year. Wish we'd found her sooner, but we've found her now!"
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Keith Mahoney

October 4, 2024

5  out of  5
rating by Keith Mahoney
"We have been using Barb Frank State Farm in Denver for many many years. The agent we work with is Sheila Bailey. She is very knowledge about her products and has taken excellent care of my family. We have moved several times over the years and it has never been a problem getting the proper insurance. We will always use State Farm and Sheila Bailey for all our insurance needs. Thank you, you are the Best!"
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Brittany Prentice

October 4, 2024

5  out of  5
rating by Brittany Prentice
"Kristen was very helpful and patient when I ran into trouble getting an accurate quote online and had to re-input all of my information when there was trouble sending my quote over to her office. You never know what sort of attitude you're going to get when you make a phone call to customer service these days, and it was so nice to speak with someone kind and considerate. If you're considering which Denver agent to choose, choose Barb Frank's office. I hope you speak with Kristen!"