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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Phil C

Phil C

November 29, 2024

5  out of  5
rating by Phil C
"Sheila was an incredibly responsive and helpful with my many questions. Highly recommend them for their customer service and easy to work with style!"
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David Rutherford

November 26, 2024

5  out of  5
rating by David Rutherford
"My family and I have used Barb Frank for the past 17 years for every vehicle, home and rental property we've owned. Sheila is amazing. Always there when I need information or help urgently and helps me figure out what I need and doesn't pressure me into getting something we don't. And talking with friends, the rates when we combine our insurance needs are quite favorable. Sheila is kind, thorough and quick. What more could you ask for?"
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Janelle Moore

November 23, 2024

5  out of  5
rating by Janelle Moore
"HIGHLY RECOMMEND I moved to Colorado recently and was looking for a new insurance agent. I’ve been working with Amber and couldn’t be more happy about choosing to work with this State Farm office. They are so caring and are incredibly responsive. Amber is a dream to work with."
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Mark Rothman

November 11, 2024

5  out of  5
rating by Mark Rothman
"The team at this office has been great to work with, especially Sheila and Amber. Always helpful, responsive and thoughtful!"
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Ronnie Storey

October 8, 2024

5  out of  5
rating by Ronnie Storey
"Finally! An insurance person who returns calls/emails same day! Knows her stuff, explains things clearly, has staff who are on top of everything. She spent over an hour in an initial meeting with us, reviewing our home and auto plans. Knew what to add, what to drop, how to have really great coverage, and our cost went DOWN $17 a year. Wish we'd found her sooner, but we've found her now!"
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Keith Mahoney

October 4, 2024

5  out of  5
rating by Keith Mahoney
"We have been using Barb Frank State Farm in Denver for many many years. The agent we work with is Sheila Bailey. She is very knowledge about her products and has taken excellent care of my family. We have moved several times over the years and it has never been a problem getting the proper insurance. We will always use State Farm and Sheila Bailey for all our insurance needs. Thank you, you are the Best!"
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Brittany Prentice

October 4, 2024

5  out of  5
rating by Brittany Prentice
"Kristen was very helpful and patient when I ran into trouble getting an accurate quote online and had to re-input all of my information when there was trouble sending my quote over to her office. You never know what sort of attitude you're going to get when you make a phone call to customer service these days, and it was so nice to speak with someone kind and considerate. If you're considering which Denver agent to choose, choose Barb Frank's office. I hope you speak with Kristen!"
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Jack Biderman

October 4, 2024

5  out of  5
rating by Jack Biderman
"This is the first agency I've worked with that I feel comfortable and valued. I've worked with Amber for some time now. She is thorough, intelligent, witty and funny. Amber is an excellent representative for Barb Frank State Farm Insurance. She has found ways to save money while still having excellent coverage. No other agency has even attempted to work with me in this capacity. There is definitely no lack of great customer service and support at Barb Frank State Farm Insurance. It's a pleasure doing business with you Amber"
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Phil Huval

October 2, 2024

5  out of  5
rating by Phil Huval
"Barb Frank's State Farm office has provided consistent, quality service and coverage for me for 20 years. What a great team."
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Thomas Piercy

September 25, 2024

5  out of  5
rating by Thomas Piercy
"Needed to switch auto insurance on one of our vehicles after a trade in. I called Barb's office and Sheila took care of everything in less than 10 mins. This included going over some addt'l coverage options for me to consider that turned out to be very helpful. Sheila took care of me with extreme professionalism and efficiency. Extremely pleased with my experience."
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Alexandria R

September 24, 2024

5  out of  5
rating by Alexandria R
"I highly recommend Barb’s office. We work mostly with Sheila. She is always responsive and ready to help. When I was involved in a serious accident she went above and beyond by helping my husband sort out body shops or calling me weekly to see how I was recovering. She is a joy making insurance easy. We have been state farm customers for over 20 years and barb’s office is one of the reasons why. Thank you!"
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Michael

September 19, 2024

5  out of  5
rating by Michael
"Always exceptional service and responsiveness from the team! They are great and super easy to work, i would highly recommend Barb Frank and her team 🏆"
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Ian Jaffe

September 18, 2024

5  out of  5
rating by Ian Jaffe
"Barb Frank’s office has provided my wife and I with quality insurance for over 15 years. They’ve been there when we have had issues with our cars as well as our home. They look into ways to help us save some money financially too. I appreciate the level of care they provide as well as their thoughtfulness."
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Joni Walker

September 17, 2024

1  out of  5
rating by Joni Walker
"HORRIBLE customer service! Will be moving my business elsewhere."
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Jake Dresden

September 12, 2024

5  out of  5
rating by Jake Dresden
"I've had a good experience with Barb Frank and her team. They are responsive and understand my insurance needs and have come through when we have needed them (most recently with a stolen cat converter)."
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C Nashashibi

September 3, 2024

5  out of  5
rating by C Nashashibi
"Kristin and Barbara’s team have always taken care of our insurance needs right away. Great team and help out when you need thinks in a huff!"
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Drew Anderson

August 20, 2024

5  out of  5
rating by Drew Anderson
"Amber was so helpful and communicative while I was shopping for auto and renters insurance. While I ended up going with a different insurance company for price, I really appreciated the high level of customer service Amber provided, and will be considering switching to Statefarm if pricing becomes more competitive. Thanks Amber!"
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Roderick Webb

August 16, 2024

5  out of  5
rating by Roderick Webb
"Every experience I’ve had with this agency has been positive and successful. At my first visit I was able to save 50% on my car insurance. A useful discussion with Barb resulted in an improvement on my insurance coverage for liability, loss of property, etc Although the entire staff have always been extremely helpful, we have been working with Amber recently and have established a very friendly relationship with her. Recently she has helped us secure insurance on our summer home, a task made difficult by an inaccurate survey. I cannot recommend the Barb Frank Agency too highly."
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Jennifer Puana

August 6, 2024

5  out of  5
rating by Jennifer Puana
"This State Farm office has made the process of getting insured so easy. Sheila Bailey is fantastic! She’s knowledgeable, easy to work with and thorough. They came highly recommended and did not disappoint. I would also highly recommend them (and Sheila specifically) for all insurance needs."
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Benjamin Engen

August 3, 2024

5  out of  5
rating by Benjamin Engen
"Barb and her team have always been great to me. Kristin is always so responsive and easy to work with even when I have unusual requirements she always gets it done!"
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Cam Taylor

August 1, 2024

5  out of  5
rating by Cam Taylor
"We worked with Sheila on a new policy and the communication and effort put forth by Sheila was top notch. Highly recommend doing business with Sheila and this office!"
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Steve Winter

July 31, 2024

5  out of  5
rating by Steve Winter
"I would like to commend Kristin Metz for her role in helping me secure renters insurance for my upcoming move to Denver. Several firms licensed to operate in the Denver area could not offer the level of coverage required by our landlord and Kristin helped me negotiate the process quickly, easily and painlessly. I'm most impressed by both her professionalism and wonderful upbeat demeanor. She also helped me secure auto insurance which, after a long review process, was the best deal for my family, particularly when we took bundling into account. Kristin was great and I look forward to working with her again."
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Carol Aceves

July 25, 2024

5  out of  5
rating by Carol Aceves
"I was so pleasantly surprised when I recently called my insurance agent at Barb Frank State Farm with some questions. Amber was an absolute pleasure to deal with and went above and beyond to address my questions and provide thorough explanations. She was a ray of sunshine and I want her to know how much I appreciate her warm and friendly personality during a time when that is such a rare commodity. I would highly recommend her to anyone who asks!"
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Mike Carlton

July 13, 2024

5  out of  5
rating by Mike Carlton
"Absolutely the best insurance experience I have ever had. Specifically Amber. When I reach out to her she handles business and is a joy to work with! I highly recommend using this office even if you live by another one. I left USAA after 20 years and have never been happier! Thank you!"
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Gayla Story

June 25, 2024

5  out of  5
rating by Gayla Story
"My husband Chris and I have been with the Barb Frank State Farm crew for years. Barb, Sheila and the gang are the best in the business! They help us with our house, cabin, cars, etc. and we couldn’t be happier!"