State Farm® Insurance Agent Barb Frank
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Mark Rothman
November 11, 2024
"The team at this office has been great to work with, especially Sheila and Amber. Always helpful, responsive and thoughtful!"
Ronnie Storey
October 8, 2024
"Finally! An insurance person who returns calls/emails same day! Knows her stuff, explains things clearly, has staff who are on top of everything. She spent over an hour in an initial meeting with us, reviewing our home and auto plans. Knew what to add, what to drop, how to have really great coverage, and our cost went DOWN $17 a year. Wish we'd found her sooner, but we've found her now!"
Keith Mahoney
October 4, 2024
"We have been using Barb Frank State Farm in Denver for many many years. The agent we work with is Sheila Bailey. She is very knowledge about her products and has taken excellent care of my family. We have moved several times over the years and it has never been a problem getting the proper insurance. We will always use State Farm and Sheila Bailey for all our insurance needs. Thank you, you are the Best!"
Brittany Prentice
October 4, 2024
"Kristen was very helpful and patient when I ran into trouble getting an accurate quote online and had to re-input all of my information when there was trouble sending my quote over to her office. You never know what sort of attitude you're going to get when you make a phone call to customer service these days, and it was so nice to speak with someone kind and considerate. If you're considering which Denver agent to choose, choose Barb Frank's office. I hope you speak with Kristen!"
Jack Biderman
October 4, 2024
"This is the first agency I've worked with that I feel comfortable and valued. I've worked with Amber for some time now. She is thorough, intelligent, witty and funny. Amber is an excellent representative for Barb Frank State Farm Insurance. She has found ways to save money while still having excellent coverage. No other agency has even attempted to work with me in this capacity. There is definitely no lack of great customer service and support at Barb Frank State Farm Insurance. It's a pleasure doing business with you Amber"
Phil Huval
October 2, 2024
"Barb Frank's State Farm office has provided consistent, quality service and coverage for me for 20 years. What a great team."
Thomas Piercy
September 25, 2024
"Needed to switch auto insurance on one of our vehicles after a trade in. I called Barb's office and Sheila took care of everything in less than 10 mins. This included going over some addt'l coverage options for me to consider that turned out to be very helpful. Sheila took care of me with extreme professionalism and efficiency. Extremely pleased with my experience."
Alexandria R
September 24, 2024
"I highly recommend Barb’s office. We work mostly with Sheila. She is always responsive and ready to help. When I was involved in a serious accident she went above and beyond by helping my husband sort out body shops or calling me weekly to see how I was recovering. She is a joy making insurance easy. We have been state farm customers for over 20 years and barb’s office is one of the reasons why. Thank you!"
Michael
September 19, 2024
"Always exceptional service and responsiveness from the team! They are great and super easy to work, i would highly recommend Barb Frank and her team 🏆"
Ian Jaffe
September 18, 2024
"Barb Frank’s office has provided my wife and I with quality insurance for over 15 years. They’ve been there when we have had issues with our cars as well as our home. They look into ways to help us save some money financially too. I appreciate the level of care they provide as well as their thoughtfulness."
Joni Walker
September 17, 2024
"HORRIBLE customer service! Will be moving my business elsewhere."
Jake Dresden
September 12, 2024
"I've had a good experience with Barb Frank and her team. They are responsive and understand my insurance needs and have come through when we have needed them (most recently with a stolen cat converter)."
C Nashashibi
September 3, 2024
"Kristin and Barbara’s team have always taken care of our insurance needs right away. Great team and help out when you need thinks in a huff!"
Drew Anderson
August 20, 2024
"Amber was so helpful and communicative while I was shopping for auto and renters insurance. While I ended up going with a different insurance company for price, I really appreciated the high level of customer service Amber provided, and will be considering switching to Statefarm if pricing becomes more competitive. Thanks Amber!"
Roderick Webb
August 16, 2024
"Every experience I’ve had with this agency has been positive and successful. At my first visit I was able to save 50% on my car insurance. A useful discussion with Barb resulted in an improvement on my insurance coverage for liability, loss of property, etc Although the entire staff have always been extremely helpful, we have been working with Amber recently and have established a very friendly relationship with her. Recently she has helped us secure insurance on our summer home, a task made difficult by an inaccurate survey. I cannot recommend the Barb Frank Agency too highly."
Jennifer Puana
August 6, 2024
"This State Farm office has made the process of getting insured so easy. Sheila Bailey is fantastic! She’s knowledgeable, easy to work with and thorough. They came highly recommended and did not disappoint. I would also highly recommend them (and Sheila specifically) for all insurance needs."
Benjamin Engen
August 3, 2024
"Barb and her team have always been great to me. Kristin is always so responsive and easy to work with even when I have unusual requirements she always gets it done!"
Cam Taylor
August 1, 2024
"We worked with Sheila on a new policy and the communication and effort put forth by Sheila was top notch. Highly recommend doing business with Sheila and this office!"
Steve Winter
July 31, 2024
"I would like to commend Kristin Metz for her role in helping me secure renters insurance for my upcoming move to Denver. Several firms licensed to operate in the Denver area could not offer the level of coverage required by our landlord and Kristin helped me negotiate the process quickly, easily and painlessly. I'm most impressed by both her professionalism and wonderful upbeat demeanor. She also helped me secure auto insurance which, after a long review process, was the best deal for my family, particularly when we took bundling into account. Kristin was great and I look forward to working with her again."
Carol Aceves
July 25, 2024
"I was so pleasantly surprised when I recently called my insurance agent at Barb Frank State Farm with some questions. Amber was an absolute pleasure to deal with and went above and beyond to address my questions and provide thorough explanations. She was a ray of sunshine and I want her to know how much I appreciate her warm and friendly personality during a time when that is such a rare commodity. I would highly recommend her to anyone who asks!"
Mike Carlton
July 13, 2024
"Absolutely the best insurance experience I have ever had. Specifically Amber. When I reach out to her she handles business and is a joy to work with! I highly recommend using this office even if you live by another one. I left USAA after 20 years and have never been happier! Thank you!"
Gayla Story
June 25, 2024
"My husband Chris and I have been with the Barb Frank State Farm crew for years. Barb, Sheila and the gang are the best in the business! They help us with our house, cabin, cars, etc. and we couldn’t be happier!"
Brandon Sanchez
June 20, 2024
"Barb helped me get an HO policy that was priced significantly better than Allstate. She also helped me resolve in issue with an auto policy, exceeding my expectations. Barb and her team are excellent!"
Lauren Croucher
June 18, 2024
"I had renters' insurance for a year with Barb and then we bought a house so needed to switch up. Barb's team was so great! We worked with Amber and she made it so easy to get our new homeowners' insurance and bundle with our vehicle insurance. Everything went smoothly and quickly and they even bought us dinner for our first night in our new home. So appreciative of Barb and her team."
Lucy Charlton
June 17, 2024
"Sheila Bailey is the best! She is knowledgeable, prompt, and professional. Sheila always lets me know if there is a better way to do things. I have been with State Farm for many years for both home and family auto policies. I always feel like I get sound counsel from Sheila. Last year she helped me navigate a tricky situation with a claim and I appreciate her so much! Barb would be lost without her!"